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Jun 9, 2026
10:10

1st Coffee Break

30 minutes

30 minute break

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Session Speaker

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Jun 9, 2026
8:00 am

Check-in & Networking

with strong espresso and italian vibes by DJ Frederik Thode

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Francesca Chiti
Luciano Lykkebo
UX on the Beach
Jun 9, 2026
9:00 am

Opening

Welcome to Venice by the Hosts

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Caleb Sponheim
Nielsen Norman Group
Jun 9, 2026
9:10 am

Humanized AI Is Distracting Your Customers

Real-world evidence and practical strategies

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Full Program

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